Our rates include all accommodation and all your meals (hot breakfast, packed lunch, 4-course dinner), as well as tea, coffee, and snacks for all guests during your stay.

While we appreciate your generous spirit, we have a strict no tipping policy at The Lodge. Our staff receive a fair and living wage and we ask that you do not tip our staff.

Your stay includes a four-course dinner, packed lunch, hearty breakfast, and après-ski/hike snacks.

All meals are served at a set time each day (breakfast is 8am, dinner is 6:30pm), and our delicious daily menus are arranged in advance by our head Chef.

As we are in an isolated location we are unable to run to the grocery store, so our ability to cater to personal food preferences is limited. That said, please let us know at the time of your booking if you have allergies or other medical diet requirements and we will happily work out meal accommodations in advance.

The Lodge at Bow Lake is a true escape. There are no telephones, TVs or wifi. But you might just find.. the breath-taking nature and human-to-human conversations are a far superior replacement.

Everything you need to fully immerse yourself in the world-class nature! You will likely have your favourite hiking attire; long pants, shorts, etc… However, we think it is always helpful to have a reminder of a few things.

We suggest:

i. A waterproof and Breathable jacket

ii. A fleece layer

iii. Your favourite toque (never leave home without it)

iv. Hiking boots or Trail shoes

v. A water bottle

vi. Hiking poles

(A note about water bottles: we encourage you to bring a water bottle as we do not sell water in plastic bottles. We do however have some wonderful water bottles for sale at The Lodge that will make a great addition to your pack and serve as a reminder of your trip to The Lodge.)

Check in time at The Lodge is daily from 3:00pm-5:00pm.

Please consider this two-hour window when making any additional travel plans and reservations, particularly when arriving in the area on the same day. In consideration of creating an awesome guest experience, we ask that our guests check in between 3:00pm and 5:00pm to accommodate the guest dining schedule.

If you are unable to arrive before 5pm, please let us know so that we can make properly accommodate you.

We recognize that plans can change unexpectedly and do our best to accommodate guests. Our cancellation policy is as follows.

• A deposit of two nights accommodation at the base rate is required at time of booking.

• In the event of a cancellation more than 21 days in advance of the intended reservation, a refund minus a $200 cancellation fee will be issued.

• In the event of a cancellation less than 21 days in advance of the intended stay, the deposit becomes non-refundable.

• If guests need to cancel their reservation and we have available space at a different time in the 2024 season, we will shift their booking at no additional cost. Bookings can only be shifted within the same season and there is no guarantee of space for rescheduled reservations.

All cancellations are subject to our cancellation policy. We strongly encourage guests to have travel insurance and recognize that unexpected events including road closures, travel restrictions, illnesses, inclement weather and wildfires may alter or change guests’ ability to visit The Lodge at Bow Lake. These events are are subject to our cancellation policy. We suggest that you purchase trip cancellation insurance or check with your credit card provider regarding their trip cancellation coverage.

Children over the age of 6 are welcome at The Lodge at Bow Lake. However, only our Fireweed rooms have additional daybeds for use by children ages 6-16.

Unfortunately we are not able to accommodate pets, since all of our current rooms are located inside The Lodge.

We serve a wide variety of treats and snacks at our Café including gluten-free and dairy-free options.

We are thrilled and honoured you would consider us for your special event. However, at this time, we are unfortunately unable to host these events during our main summer season; however, if a fall gathering is in your plans reach out to us.

Yes. You will require a park pass for your vehicle while staying with us. This can be purchased at the main park gates on the Trans Canada Highway or at the entrance to the Icefields Parkway.

The Hanging Glacier Cafe is open to day visitors every day during our summer season, June 1st to Oct 6, from 9:00 am to 5:00 pm. For our winter 2025 season (January 30 to April 7), the Café will be open on weekends, Friday-Sunday.

Alternatively, you are welcome to join us for a 4-course set meal in the Historic Elkhorn Dining Room, when you make a reservation by completing the reservation form here.